Common questions

Yes - every single one. We make each piece by hand in our Hyderabad studio. That means no two pieces look exactly alike, and tiny differences are part of what makes them special.

Most orders arrive in 5–7 working days across India. You'll get a tracking link by SMS and email once your order is on the way.

Not yet. Right now we only ship within India. We're hoping to add international shipping soon.

Shipping is free on orders above ₹2,000. Below that, it's a flat ₹120 anywhere in India.

Yes! Tell us the colours, size and style you want and we'll make one for you. Custom orders usually take 1–2 weeks. Start at our custom orders page.

You can return any non-custom item within 7 days of delivery, as long as it's unused and in its original packaging. Custom orders can't be returned since they're made just for you.

We're really sorry. Message us within 48 hours with a photo and we'll send a replacement or refund right away.

Keep it away from direct sunlight and damp areas. Dust gently with a soft, dry cloth. See our full care guide for tips per art style.

UPI, all major debit and credit cards, netbanking and popular wallets. Payments are handled securely through Razorpay.

Once your order ships, you'll get a tracking link by SMS and email. You can also see the status anytime in your account under "My orders".